FAQs

Online Research Panels
What is an online research panel?
What is Driver's Viewpoint?
What are the benefits of being a community member?

Membership & Participation
How do I register to be in the Driver's Viewpoint Research Community?
How many surveys do I have to complete?
How do I complete a survey?
How long will I have to complete each survey?
What information is required to become a community member?
Will my profile information be sold to other companies?
How long will I remain in the community?
How do members receive information about the survey topics they complete?
What do you do with the data you collect from my surveys?
How do I access Driver's Viewpoint via my Facebook account?

Portal Issues
The survey is asking for a password on the last page. What do I enter?
My password is not working when I return to the portal page.
I get an “e-mail does not exist” message when I try to login.
How do I unsubscribe?
I can’t remember my password.
I can’t login with my e-mail address. The message says it is not in the database.
I didn’t receive my password after clicking on the “Forgot password” button.

Community Questions
Are there any prizes for filling out the survey?
I’ve been disqualified from the survey. Why?

Recruit Questions
My zip/postal code is not being accepted.
Why do you need my personal information?
I’m having trouble creating my password.
What happens after I join?
I’ve joined, but there are no open studies on the site.
I didn’t receive the confirmation e-mail.

Technical Problems
Why am I not receiving the e-mail notifications?
How do I add this panel to my safe list?
The link in my e-mail invitation is not working.
Why can’t I get past the login page?
I can’t see the video.
The e-mail I received is all in code.
How do I copy and paste?
The page timed out.

Miscellaneous
Am I still registered in the panel? I haven’t received a survey invitation for a while.
Did you get my responses?
Who is Vision Critical?
Who is Morpace?
What are the Contest Rules? 

FAQs

Got a question? Click here to learn more about Driver’s Viewpoint.